Adult treatment, recovery, housing & everyday support · Peer-specialist referrals
Confirm before referring. Listings are not live availability. Call to confirm openings, hours, eligibility, funding, and medication policies. For immediate medical danger, call 911; crisis support: 988.
Free peer navigation for people struggling with any substance use in Durham. Peers connect people with treatment, naloxone, housing, food, jobs, and transportation support.
Durham Recovery Response Center campus, 309 Crutchfield Street, Durham; confirm the peer-navigation meeting location. Outreach meetings may be arranged inside Durham County.
919-695-3246Ask for Durham Outpatient Peer Navigators; alternate: 919-560-7305.
Who can use it
People in Durham struggling with any substance use. Confirm adult referral arrangements and residency documentation if required.
Cost & access
County describes peer support as free.
Hours
Weekdays, 8 a.m.–5 p.m.; confirm current meeting arrangements.
First referral steps
Call either number and ask for Durham Outpatient Peer Navigators.
Ask about the participant’s treatment and practical-support needs, with permission.
Arrange a meeting and confirm any transportation assistance rather than assuming a ride is available.
Durham CountyAffordable access documented
Durham County Library — hotspots & digital help
Phones & internet
Free Wi-Fi, public computer access, scanning/faxing and Digital Navigator appointments; cardholders can borrow hotspots. Navigators help find affordable devices, not guaranteed free phones or permanent computers.
Main Library, 300 N. Roxboro Street, Durham, NC 27701
Public computer/Wi-Fi access; library card required for hotspots. Confirm card-document alternatives and appointment arrangements.
Cost & access
Wi-Fi, scanning, faxing, digital appointments and computer classes are free; printing has charges and lost/nonreturned hotspots have fees.
Hours
Confirm branch hours and Navigator appointments. Hotspots: 14-day loan, no renewal, one per card; stock not verified.
First referral steps
Call Digital Navigators at 919-560-9311 or ask an information desk for computer access.
Ask about library-card requirements and hotspot holds for home connectivity.
Confirm loan/return rules and ask for help with email, benefit forms or Lifeline applications.
Durham CountyAffordable access documented
Durham County Safe Syringe Program
Harm reduction
Free, confidential sterile supplies, disposal, naloxone, fentanyl/xylazine test strips, infection testing, and referrals. Fixed-site and mobile arrangements are listed.
414 E. Main Street, Durham, NC 27701; first floor, Lobby 3 Pharmacy
Confirm current enrollment/employment eligibility and college-calendar closures.
Visit Room 3-110 during the appropriate grocery or snack window.
Call/email for access needs or use the pantry’s request form.
Wake CountyAffordable access documented
GoWake — Medicaid medical rides, passes & gas cards
Transportation
County-administered no-fare medical transport may include rides, passes or eligible gas cards. Standard/Tailored Plan members generally use their plan’s transport service; confirm the correct administrator first.
Active Medicaid, a covered appointment and appointment proof; county eligibility depends on coverage administrator. Gas-card rules include a driver/vehicle and listed distance/document requirements.
Cost & access
County Medicaid transportation is listed as no fare; passes/gas cards require program approval.
Hours
County call center weekdays 8 a.m.–5 p.m.; confirm current walk-in windows. Allow additional time for mailed passes; call promptly for urgent covered needs.
First referral steps
Confirm whether transport is through the health plan or county DSS; Medicaid Direct generally uses DSS.
Ask well ahead about a ride, mailed pass or gas card; county and statewide guidance differ on notice, so confirm the required lead time.
For gas-card pickup, ask about appointment proof, driver license, insurance, registration and attendance verification; cards cannot be mailed.
Reserved door-to-door shared rides for qualifying older adults, people with disabilities, employment trips, rural trips and sponsored participants. Not unrestricted transportation or a cash voucher.
Wake County pickup service; program contact at 220 Swinburne Street, Raleigh; reserve by phone
Program-specific eligibility includes adults 60+, disability, employment, qualifying rural trips or sponsored services. Confirm trip and service-area requirements.
Cost & access
Published non-Medicaid fares generally $2 within the same city and $4 between towns/cities; confirm itinerary fare.
Hours
Published rides Monday–Saturday 6 a.m.–6 p.m., excluding most holidays; confirm booking hours.
First referral steps
Call to establish the appropriate eligibility pathway.
For general-public trips, reserve the day before with origin and destination details.
Confirm seat, pickup window, fare, return trip and any employment verification.
Wake CountyAffordable access documented
Healing Transitions
Withdrawal care · Recovery housing · Peer & recovery support · Food & basic needs
No-cost nonmedical detox, on-demand shelter, and longer-term recovery support. Nonmedical detox requires prescreening and is not a substitute for medical care for dangerous withdrawal.
Long-term recovery: adults 18+ with SUD who are Wake County residents. Detox requires safety prescreening; ask about eligibility for the requested service.
Cost & access
Organization describes services as no-cost.
Hours
Organization describes on-demand shelter and nonmedical detox as 24/7; confirm intake arrangements and capacity.
Housing & program requirements
Ask directly about prescribed medications/MOUD, abstinence expectations, faith participation, and campus admission rules; these policies are not verified here.
First referral steps
Call to ask about the appropriate campus and service entry point.
Confirm eligibility, prescreening, and current intake capacity before traveling.
If withdrawal may be dangerous, seek a medical assessment; call 911 for immediate medical danger rather than relying on nonmedical detox.
Orange CountyAffordable access documented
IFC Community Kitchen — free prepared meals
Food & basic needs
Free hot meals for anyone who is hungry, with dine-in or take-out options. No questions asked; no recovery-program enrollment is required.
IFC Commons, 110 W. Main Street, Carrboro, NC 27510
Choose a meal window and confirm holiday arrangements if needed.
Go to IFC Commons for dine-in or take-out service.
Ask about Navigation or Community Market for additional needs.
Orange CountyAffordable access documented
IFC Community Market — groceries & hygiene supplies
Food & basic needs · Clothing & hygiene
Appointment-based free groceries, produce, pantry staples and available hygiene items for households in Chapel Hill and Carrboro.
IFC Commons, 110 W. Main Street, Carrboro, NC 27510
919-929-6380Press 0 for appointment scheduling; general information extension 2000.
Who can use it
Households in Chapel Hill and Carrboro; confirm address documentation and shopping frequency.
Cost & access
Available groceries and hygiene items are no cost.
Hours
Call weekdays to schedule; closed IFC holidays. Shopping hours depend on appointment.
First referral steps
Call and press 0 to schedule shopping.
Confirm household service-area eligibility and any required documents.
Attend the appointment and ask about available items and the next visit.
Orange CountyAffordable access documented
IFC Community Navigation — phones, showers, clothing vouchers & ID help
Phones & internet · Clothing & hygiene · ID & legal help · Shelter & housing · Employment & education
No-charge access and referrals for phones, Wi-Fi, printers, showers, lockers, blankets, a mailing address, clothing vouchers, and help obtaining government identification. Phone access is not a promise of a take-home cellphone.
IFC Commons, 110 W. Main Street, Carrboro, NC 27510
Community members can walk in and speak with reception; no recovery enrollment requirement is stated. Ask about service-specific arrangements.
Cost & access
Direct access and referrals are described as no charge; confirm whether any outside document fees can be covered.
Hours
Monday–Friday 10 a.m.–6 p.m.; closed Thursdays 2–5 p.m. and IFC holidays. Confirm current schedule.
First referral steps
Call extension 2025 or walk in during service hours.
Ask reception for the specific need: clothing voucher, shower, phone, mail, internet or ID assistance.
Confirm supplies, voucher conditions, document fees and any follow-up appointment.
Durham CountyAffordable access documented
Legal Aid — Durham Eviction Diversion
ID & legal help · Rent, utilities & vouchers
Free eviction advice for qualifying Durham tenants, with possible legal advocacy and rental-assistance coordination. Representation and financial aid depend on screening and availability.
Durham Courthouse, third floor, Room 3200; office: 411 W. Chapel Hill Road, Suite 1A, Durham; confirm intake site
Ask about advice, representation and rent-assistance coordination; attend scheduled court hearings.
Wake CountyAffordable access documented
Legal Aid NC — Raleigh civil legal assistance
ID & legal help · Rent, utilities & vouchers
Free qualifying civil legal help involving housing, benefits, safety and basic needs. Online Get Help/JusticeHub intake can request Raleigh service; office walk-ins and a local intake phone are not verified.
1425 Promise Beacon Circle, Suite 201, Raleigh; arrange client access before visiting
Who can use it
Low-income applicants with qualifying civil legal needs; financial, case, conflict and other screening applies. Representation is not automatic.
Cost & access
Qualifying civil legal assistance is free.
Hours
Confirm current intake hours and appointment requirements before traveling.
First referral steps
Use Get Help / JusticeHub on the official organization website.
Explain the legal issue and urgent court, eviction or appeal deadline; provide documents through its secure intake.
Ask whether Raleigh can handle the matter and whether an appointment is required.
Wake CountyAffordable access documented
NC Harm Reduction Coalition — Raleigh access
Harm reduction · Peer & recovery support
Wake County lists free naloxone kits and mobile/peer exchange through NCHRC. Kit distribution prioritizes people who use drugs and their families; supplies must be confirmed.
County-listed location: 804 E. Edenton Street, Raleigh; confirm current pickup or mobile meeting location.
919-523-4303Call or text for mobile/peer exchange.
Who can use it
Distribution prioritizes people who use drugs and their families; confirm the requested service’s criteria.
Cost & access
County lists naloxone kits as free, subject to available supplies.
Hours
County-listed distribution: Wednesday–Friday, noon–5 p.m. Confirm current location, hours, and supply.
First referral steps
Call or text for current naloxone and mobile/peer-exchange arrangements.
Confirm where and when to meet and which supplies are available.
Ask about overdose-response instructions and other support connections.
Durham CountyAffordable access documented
Open Table Ministry — showers, IDs, mail & work clothing
Clothing & hygiene · ID & legal help · Employment & education · Food & basic needs
Free Store clothing/personal items and showers, plus help with ID documents, mail, benefits and work-specific clothing. Laundry and payment of all document fees are not established.
215 N. Church Street, Durham, NC 27701; Free Store in the parking lot across from City Hall
Free Store: anyone in need, monthly, no referral. Case management focuses on homelessness; confirm service-specific access.
Cost & access
Free Store items are free; confirm document-replacement costs and whether fees can be covered.
Hours
Free Store/showers Tuesday 9:30–11:30 a.m.; office walk-ins Monday and Wednesday–Friday 9 a.m.–1 p.m. Confirm current schedule.
First referral steps
Attend Tuesday Free Store for clothing, personal items or showers.
Visit office walk-in hours or contact referrals for ID, mail or benefits support.
Explain missing documents or job-required clothing and ask about fees, proof and follow-up.
Orange CountyAffordable access documented
Orange County Eviction Diversion Program
ID & legal help · Rent, utilities & vouchers
Free housing legal advice and possible court representation for tenants facing eviction or landlord disputes. Applying for help does not cancel a court date.
Southern Human Services Center, 2501 Homestead Road, Chapel Hill; confirm current in-person arrangements
Orange County tenants with housing disputes or eviction; advice/referral and representation depend on case review.
Cost & access
Legal advice is free; representation and any financial help are not guaranteed.
Hours
Phone intake weekdays 10 a.m.–4 p.m.; leave a message. Confirm current in-person schedule.
First referral steps
Call or email housinghelp@orangecountync.gov and give any court date and callback number.
Prepare court papers, lease, notices, messages and other evidence.
Respond to the referral contact and attend scheduled hearings even while requesting help.
Orange CountyAffordable access documented
Orange County naloxone kits & vending access
Harm reduction
The county offers free naloxone kits with instructions and fentanyl/xylazine test strips. County-listed vending locations offer another pickup option; confirm stock and access.
County clinics; listed vending locations: 1200 US 70 West, Hillsborough, and 2501 Homestead Road, Chapel Hill.
The Post-Overdose Response Team provides mobile, non-coercive support, naloxone, treatment connections, transportation to treatment, and on-scene medication treatment for eligible people.
Mobile throughout Orange County
919-407-2654Community Paramedic · call or text. Peer specialist: 919-407-9707.
Who can use it
Community members interested in support in Orange County. Confirm individual medication-treatment eligibility and adult referral arrangements.
Cost & access
County describes services as free and confidential.
Call or text the paramedic or peer specialist and ask for PORT support.
With the participant’s permission, discuss the kind of help wanted and a meeting location.
Ask about medication assessment, treatment transportation, and the next follow-up.
Orange CountyAffordable access documented
Orange County Public Library — computer & hotspot loans
Phones & internet
Library-account holders can borrow computers and Wi-Fi hotspots for free, subject to stock and loan rules. These are temporary loans, not ownership grants; hotspots do not send or receive texts.
Main: 137 W. Margaret Lane, Hillsborough; Southern Branch: 203 S. Greensboro Street, Carrboro, first floor
Orange County Public Library account required for borrowing; ask about account eligibility and ID/address alternatives. Hotspots limited to one per family.
Cost & access
Borrowing is free; damage, reconfiguration or excess-data charges may apply.
Call a branch to check stock and library-account requirements.
Ask about loan length, holds, data limits and return responsibilities.
Pick up and return all equipment and accessories as instructed.
Orange CountyAffordable access documented
Orange County Public Transportation — subsidized rides
Transportation · Employment & education
Demand-response transportation includes older-adult/disability, rural and qualifying employment trips. The published employment fare is $0; other listed programs have fares. This is not a general-purpose cash voucher.
County-operated pickup service in Orange County; confirm route and destination eligibility
Program-specific: older adults/people with disabilities, qualifying rural trips, or eligible employment-program participants. Medicaid transport requires separate qualification.
Cost & access
EDTAP and rural general public published fare: $3 one way; qualifying employment transportation: $0. Confirm current fare and eligibility.
Hours
Confirm current intake hours and appointment requirements before traveling.
First referral steps
Describe pickup, destination, trip purpose, date and mobility needs.
Ask which program applies and whether DSS certification or another referral is needed.
Confirm booking lead time, fare, pickup window and return trip.
Orange CountyAffordable access documented
Orange County Safe Syringe Initiative
Harm reduction
County health clinics offer free clean syringes, used-syringe drop-off, and naloxone. No formal enrollment or one-for-one exchange is required.
Whitted Human Services Center, 300 West Tryon Street, Hillsborough; Southern Human Services Center, 2501 Homestead Road, Chapel Hill.
County describes no formal enrollment and no-questions-asked syringe access. Confirm any age or residency conditions for the requested service.
Cost & access
Listed syringe and naloxone supplies are free.
Hours
Confirm current intake and service hours directly before traveling.
First referral steps
Call the health department to confirm the clinic location and supply pickup hours.
Ask at the clinic front desk for syringe-services supplies or naloxone.
Ask about safe disposal, instructions, and other harm-reduction services.
Orange CountyAffordable access documented
Orange County Skills Development Center / NCWorks
Employment & education
Free public jobseeker help with career planning, workshops, employer connections, training information and unemployment claims. Funding for an external course is not automatic.
Drakeford Library Complex, third floor, 203 S. Greensboro Street, Carrboro, NC 27510
General services open to the public, including unemployed and underemployed adults; funded partner programs have separate criteria.
Cost & access
General jobseeker assistance and referrals are free; confirm external training charges and funding.
Hours
Weekdays 8 a.m.–5 p.m.; closed county holidays. Confirm appointment arrangements.
First referral steps
Call or email to request jobseeker support and confirm appointments.
Describe résumé, job search, unemployment or training needs.
Ask what to bring and whether partner-program eligibility screening is required.
Durham CountyAffordable access documented
RI International — Durham outpatient & OBOT
Treatment · Medication treatment · Peer & recovery support
An adult outpatient program on the Durham Recovery Response Center campus offering assessments, medication support, and peer support. Its office-based opioid treatment uses buprenorphine and a harm-reduction approach.
Provider lists adults 18+, living or unhoused in Durham County, uninsured or enrolled in Durham County Medicaid.
Cost & access
Uninsured and Durham Medicaid access is documented; confirm funding, authorization, and any charges before intake.
Hours
Outpatient: Monday–Friday, 8 a.m.–5 p.m. Confirm the current intake route and services operating at the campus.
First referral steps
Call to ask about outpatient intake and, if relevant, OBOT/buprenorphine.
Confirm county and insurance eligibility, assessment steps, and medication availability.
Ask which services are currently operating and whether an appointment or referral is required.
Wake CountyAffordable access documented
SouthLight Healthcare — Raleigh Hub
Treatment · Medication treatment
Adult outpatient and opioid-treatment services in Raleigh. SouthLight welcomes people with or without insurance; uninsured access does not mean all care is free.
Adult outpatient and opioid-treatment referrals; confirm the appropriate program, assessment, and service-area criteria.
Cost & access
With- or without-insurance access is documented. Confirm uninsured funding, insurance acceptance, fees, and any payment arrangement.
Hours
Published opioid-treatment walk-ins: Monday–Friday, 5:30 a.m.–1 p.m. and 2–3:30 p.m. Outpatient walk-ins: Monday–Friday, 7 a.m.–1 p.m. Confirm current program hours.
First referral steps
Call or use the official Request Services route; peer specialists can ask about the provider referral form.
Confirm the correct program, current walk-in hours, payment, and required documentation.
Ask about specific medication services and an intake assessment when needed.
Wake CountyAffordable access documented
StepUp Ministry — Employment Academy & work clothing
Employment & education · Clothing & hygiene
Free employment Boot Camps, résumé/interview skills, placement support and professional attire connections. Access restrictions are substantial; not a low-barrier option for every adult.
Boot Camps described for ages 18–60. Academy page lists valid ID/SS card, no pending charges, 30 days clean and sober, 45 days removed from domestic violence and no Sex Offender Registry listing; confirm rules for the selected offering.
Cost & access
Employment Boot Camps are free; confirm charges for other offerings.
Hours
Confirm current intake hours and appointment requirements before traveling.
First referral steps
Call or use Enroll Now and ask which Academy/Boot Camp fits.
Review eligibility privately and confirm required documents and next actual start date.
Ask about placement support and GG’s Closet professional attire.
Durham CountyAffordable access documented
Urban Ministries of Durham — shelter, meals & clothing
Free shelter and meals, with pantry and clothing support. Shelter referrals require Entry Point; a 24-hour front desk is not unrestricted walk-in admission.
410 Liberty Street, Durham, NC 27701; pantry/clothing distribution sites must be confirmed
Shelter primarily serves single men and women, with family rooms; referred admission and capacity apply. Confirm current food/clothing access rules.
Cost & access
Shelter, food and pantry shopping are described as free.
Hours
Shelter front desk 24/7; meals three times daily. Pantry/clothing pages retain older wording, so confirm all distribution times.
First referral steps
For shelter, contact Entry Point at 984-287-8313 first.
Call UMD to confirm meal or pantry/clothing schedules and locations before traveling.
Ask about household limits and ready-to-eat food if cooking facilities are unavailable.
Wake CountyAffordable access documented
Wake County Public Health Pharmacy — naloxone
Harm reduction
Nasal naloxone kits are available at no charge with no prescription necessary. Pharmacy staff can explain pickup and other pharmacy-service arrangements.
No prescription required for listed naloxone kits; ask about pickup requirements.
Cost & access
Naloxone kits: no charge. Other pharmacy services have separate insurance, self-pay, or assistance rules.
Hours
Published hours: Monday–Friday, 8:30 a.m.–5 p.m. Confirm current hours and kit stock.
First referral steps
Call to confirm kits are available and ask about pickup.
Confirm the pharmacy location and current hours.
Ask for naloxone-use instructions and replacement-kit arrangements.
Wake CountyAffordable access documented
Wake County Public Libraries — computers & hotspot loans
Phones & internet
Public computers, free Wi-Fi and limited Chromebook/hotspot loans at participating libraries. Loans are temporary and subject to inventory, not free device ownership.
Southeast Regional Library, 908 7th Avenue, Garner, NC 27529; confirm reopening after posted roof-work closure, or ask about another Wake branch
Call to confirm the branch has reopened and ask about participating branches and available devices.
Use public computers/Wi-Fi or ask about card and device-checkout requirements.
Confirm return date, possible extension and charges before borrowing.
Orange County
Community Empowerment Fund — Orange County
Employment & education · Shelter & housing
Member support for employment, housing and financial goals. This is navigation and goal-oriented support, not verified emergency cash or guaranteed housing.
Adults seeking employment, housing or financial-goal support; confirm current membership eligibility and intake.
Cost & access
Member-service charges are not established on the accessible official page; confirm.
Hours
Confirm current intake hours and appointment requirements before traveling.
First referral steps
Call the Carrboro office and ask how to become a member.
Describe employment, housing or financial goals and request an intake appointment.
Confirm eligibility, documents and charges before attending.
Durham County
Durham Community Food Pantry — Catholic Charities
Food & basic needs
Grocery assistance approximately once every 30 days, with about a week of groceries per visit. Use the Durham pantry address, not out-of-county mobile distributions.
Short-term adult financial-assistance screening for rent, utilities, emergency food, prescriptions, burials and bus passes. Eligibility and funding vary; assistance is not universal.
Durham DSS, 414 E. Main Street, Durham; call first to confirm Crisis Services intake location
Adults needing essential-needs help; eligibility varies by disability, need and program criteria.
Cost & access
Application charges or repayment terms are not established; confirm. Current funds and award amounts are not guaranteed.
Hours
Confirm current intake hours and appointment requirements before traveling.
First referral steps
Call and request adult Crisis Services emergency financial assistance.
Specify rent, utility shutoff, food, prescriptions or a bus-pass request and any deadline.
Ask which documents are needed, how to submit them and whether funding is available.
Durham County
Durham Crisis Response Center — violence-related shelter
Shelter & housing · ID & legal help
Safe shelter and advocacy for people fleeing violence or trafficking, with housing/employment support. Admission requires an advocate’s safety assessment and available appropriate space.
Public office: Family Justice Center, 101 E. Morgan Street, Durham; this is NOT the confidential shelter address
Individuals 18+ and qualifying households; income, household size, eligible citizenship/immigration and program screening apply.
Cost & access
Rental contribution and subsidy depend on program rules; confirm application charges. Assistance is not immediate.
Hours
Confirm current intake hours and appointment requirements before traveling.
First referral steps
Call HCV customer support extension 7264 and ask which applicant lists are open.
Confirm eligibility, documents and whether the list is voucher or public housing.
Keep confirmation and update contact/household information after applying.
Durham County
Entry Point Durham — housing crisis assessment
Shelter & housing · Transportation
Coordinated-entry assessment and referrals. Entry Point is not a housing program and cannot promise a shelter bed or placement; shelter access to UMD and Families Moving Forward starts here.
Durham Human Services Building, 414 E. Main Street, Durham, NC 27701; ask reception for the current intake desk
Call or visit during weekday intake hours for a housing-crisis assessment.
Describe the household’s shelter needs and ask about diversion or shelter referrals.
Confirm current intake desk and follow-up arrangements if no bed is available.
Durham County
Families Moving Forward — family shelter
Shelter & housing · Employment & education
Emergency shelter for families with children, with housing planning and employment/childcare connections. Entry Point referral and available space are required.
Families with children meeting the program’s homelessness definition; not an option for an unaccompanied adult.
Cost & access
Resident charges are not established on the reviewed pages; confirm.
Hours
Confirm current intake hours and appointment requirements before traveling.
First referral steps
Contact Entry Point at 984-287-8313 for coordinated entry and diversion assessment.
If shelter is still necessary, ask about an FMF referral and available space.
Complete FMF screening when space becomes available and confirm arrival arrangements.
Durham County
GoDurham ACCESS — disability transportation
Transportation
ADA curb-to-curb transportation for qualifying Durham city residents whose disabilities prevent fixed-route bus use. Not automatic eligibility for all county residents and not a cash voucher.
1911 Fay Street, Durham, NC 27704; approved trips within the service area
Durham city residents with qualifying disability-related barriers to fixed-route buses; application and healthcare-professional documentation required. Destinations generally within ¾ mile of a GoDurham stop.
Single adult women experiencing homelessness without children in their custody; coordinated-entry referral and available space required.
Cost & access
Resident charges are not stated on the reviewed program page; confirm.
Hours
Facility 24 hours daily for admitted residents; no emergency drop-in intake.
First referral steps
Call to confirm how to access Wake coordinated-entry assessment.
Complete assessment at an approved access site, such as Oak City Cares when appropriate.
Follow referral instructions and confirm placement before going to the shelter.
Orange County
IFC HomeStart — women and family shelter
Shelter & housing
Emergency shelter for women and families, with regular-bed referrals through the Housing Helpline. Do not assume same-day placement or unrestricted walk-in access.
Women and families experiencing homelessness; confirm household composition and adult admission arrangements.
Cost & access
Resident charges are not established on the reviewed page; confirm.
Hours
24 hours for admitted residents only; confirm intake and seasonal access.
First referral steps
Call 919-245-2655 for coordinated-entry assessment and regular-bed referral.
Describe household composition and safety or accessibility needs with permission.
Call HomeStart for seasonal overnight arrangements; confirm space before traveling.
Orange County
IFC SECU Community House — men’s shelter
Shelter & housing
Year-round shelter for men. Regular-bed access starts with county coordinated entry, not direct walk-in admission. Seasonal overnight spaces require separate confirmation.
1315 Martin Luther King Jr. Boulevard, Chapel Hill, NC 27514
Resident charges are not established on the reviewed page; confirm.
Hours
Admitted residents: weekdays 4 p.m.–8 a.m.; weekends and holidays 24 hours. Not walk-in intake hours. Confirm seasonal overnight access.
First referral steps
Call the Orange Housing Helpline at 919-245-2655 for regular-bed assessment.
Ask about referral status, accessibility and required documents; an assessment does not guarantee a bed.
For seasonal overnight spaces, call the shelter and confirm activation and capacity before traveling.
Durham County
NCWorks Career Center — Durham at Briggs
Employment & education
Adult career planning, job search and employment support, including a Former Offender Program for qualifying jobseekers with criminal records. Training funding is not automatic.
Adults 18+ may use Career Center services; individualized services, training and former-offender programs have additional criteria.
Cost & access
Service charges and training funding are not established in reviewed excerpts; confirm.
Hours
Confirm current intake hours and appointment requirements before traveling.
First referral steps
Call Briggs and request adult jobseeker support.
Register with NCWorks Online or ask staff for help if internet access is a barrier.
Ask about individualized services, training eligibility or the Former Offender Program.
Wake County
North Raleigh Ministries — food assistance
Food & basic needs
Curbside pantry groceries and further food-support connections for designated Raleigh ZIP codes. Published access assumes a vehicle and working phone; ask about alternatives.
2809 E. Millbrook Road, Raleigh, NC 27604; behind the building
Residents of 27604, 27609, 27612, 27613, 27614, 27615 or 27616. Photo ID with current address, or photo ID plus lease/utility bill in the applicant’s name, is listed.
Cost & access
Participant fees are not explicitly stated on the reviewed assistance page; confirm.
Walk-in care coordination connects people with shelter, street outreach, and homelessness-prevention services. The organization also lists meals, showers, and laundry; this is practical support, not clinical SUD treatment.
1430 S. Wilmington Street, Raleigh, NC 27603; organization lists access by GoRaleigh Route 21.
Crisis basic-needs support in northern Orange County, including food, shelter, water, electricity and clothing. Specific bill-payment amounts or vouchers are not established; request screening.
Screening for emergency housing, utility, food, gas or medicine assistance and heating-bill programs. These are eligibility-based assistance programs, not unrestricted cash or guaranteed funding.
113 Mayo Street, Hillsborough; Southern Human Services Center, 2501 Homestead Road, Chapel Hill
Low-income county individuals and families. Emergency Assistance describes families; an adult living alone must ask which programs apply. Energy programs have separate criteria.
Cost & access
Application charges are not established; confirm. Award eligibility and remaining funds require screening.
Hours
DSS offices weekdays 8 a.m.–5 p.m., excluding county holidays. Energy-program application periods and funding vary.
First referral steps
Ask DSS for Emergency Assistance and LIEAP/CIP screening as appropriate.
Explain household composition, income and urgent eviction or disconnect deadlines.
Confirm application method, office, documents and remaining funding.
Orange County
Orange County Housing Authority — housing vouchers
Rent, utilities & vouchers · Shelter & housing
Housing Choice Voucher eligibility and application guidance. Voucher assistance is a longer-term housing program, not same-day shelter or an immediate rent grant.
2501 Homestead Road, Chapel Hill; 300 West Tryon Street, third floor, Hillsborough; confirm appointment office
Qualifying very-low-income households; authority determines income, household and other program eligibility.
Cost & access
Rental contribution and assistance depend on program rules; confirm any application charges. No current applicant waitlist opening is verified.
Hours
Confirm current intake hours and appointment requirements before traveling.
First referral steps
Call or email hcv@orangecountync.gov and ask which applicant lists are accepting applications.
Distinguish tenant-based vouchers from project-based lists and ask about jurisdiction and eligibility.
If applying, keep confirmation and update contact details; ask about accommodations if needed.
Orange County
Orange County Housing Helpline
Shelter & housing · Rent, utilities & vouchers
A housing-crisis referral and coordinated-entry contact, including access to assessment for rapid rehousing. This is housing navigation, not guaranteed recovery housing or placement.
Orange Housing Department: 300 West Tryon Street, third floor, Hillsborough; alternate office: 2501 Homestead Road, Chapel Hill. Confirm which office handles the appointment.
Orange County housing needs. Housing program rules vary; rapid rehousing involves homelessness and income verification.
Cost & access
Confirm costs and funding for any referred housing program; placement is not automatic.
Hours
Monday–Friday, 10 a.m.–4 p.m. Leave a message for a return call; confirm current callback arrangements.
First referral steps
Call or email the helpline; ask whether an office appointment or walk-in assessment is appropriate.
Ask about coordinated entry and available housing-crisis options.
Confirm documentation, program criteria, and the next assessment step.
Orange County
Orange County SOHRAD street outreach
Peer & recovery support · Food & basic needs
Street Outreach, Harm Reduction and Deflection connects people experiencing homelessness with peer support, clinical engagement, case management, housing, and services.
Orange County outreach; ask the team about meeting arrangements.
919-886-3351Clinical Coordinator; program email: SOHRAD@orangecountync.gov
Who can use it
People experiencing homelessness in Orange County; confirm adult referral criteria and outreach coverage.
Cost & access
The reviewed program page does not establish charges; confirm directly.
Hours
Confirm current intake and service hours directly before traveling.
First referral steps
Call the coordinator or contact SOHRAD to request outreach.
Share only participant-approved information about the support needed.
Ask how the team can connect the person with housing and other practical services.
Wake County
Raleigh Housing Authority — housing vouchers
Rent, utilities & vouchers · Shelter & housing
Housing Choice Voucher application guidance. Current applicant waitlist availability must be confirmed; undated closed-list notices do not establish a new opening or an exact current status.
Eligible households under authority income and program rules; confirm jurisdiction and list-specific criteria.
Cost & access
Subsidy and rent contribution depend on eligibility; confirm application charges. No immediate voucher is guaranteed.
Hours
Confirm current intake hours and appointment requirements before traveling.
First referral steps
Call or email housinginfo@rhanc.gov about HCV applicant lists and jurisdiction.
Distinguish voucher lists from public-housing and project-based lists.
If an application is accepted, save confirmation and update contact information.
Wake County
South Wilmington Street Center — men’s shelter
Shelter & housing · Employment & education
Emergency overnight and longer-term shelter for men, with case management, budgeting and employment/housing connections. Facility hours do not guarantee new admission or available beds.
Men experiencing homelessness; confirm minimum age, residency, ID and intake restrictions.
Cost & access
Resident charges are not stated on the reviewed county page; confirm.
Hours
Facility 24/7, 365 days; confirm new-admission windows and capacity.
First referral steps
Call to ask about emergency beds and new-admission procedures.
Confirm arrival window, documents and any required assessment.
Ask about longer-term shelter and employment/housing case management.
Wake County
SouthLight Healthcare — Raleigh North
Treatment · Medication treatment
Outpatient and office-based opioid-treatment access. SouthLight describes medication treatment and counseling, including buprenorphine/Suboxone and/or Vivitrol in its OBOT program; confirm site availability.
3117 Poplarwood Court, Suite 115, Raleigh, NC 27604
Housing-instability assessment, financial/food assistance, career coaching and qualifying temporary emergency housing or relocation support. NeighborUp is formerly Dorcas Ministries; no guaranteed rent voucher.
Cary municipal housing contact: 316 N. Academy Street, Cary, NC 27513; NOT a verified assistance-intake office. Apply online or call for intake location.
Cary households with housing concerns; program uses income within 300% of federal poverty level for household size. Confirm current limits, residency and documents; posted dollar examples may be older.
Cost & access
Applicant fees are not stated; assistance type, amount and funding require assessment.
Hours
Confirm current intake hours and appointment requirements before traveling.
First referral steps
Use Apply Now on the official Stable Homes page or call NeighborUp’s application number.
Request housing-instability assessment and explain financial or relocation needs.
Confirm income/housing documents and the partner’s intake location or appointment.
Wake County
The Women’s Center — day shelter, laundry, phones & ID help
Shelter & housing · Clothing & hygiene · Phones & internet · ID & legal help · Food & basic needs
Day shelter with meals, showers, laundry, clothing, storage, phones/computers and document navigation. Provider also lists a temporary overnight arrangement; its projected renovation end date has passed, so confirm current operation and location.
Provider-listed temporary/day access: 3211 Bramer Drive, Raleigh, NC 27604; MUST confirm current location before traveling
Day shelter: single/unaccompanied women experiencing homelessness. Provider lists men and women for temporary overnight service; confirm whether it still operates and adult intake requirements.
Cost & access
Fees are not established on the reviewed Get Help page; confirm.
Hours
Published day intake 8–11 a.m.; temporary overnight intake 6–8 p.m., service 7 p.m.–7 a.m. Confirm days, current schedule and relocation status.
First referral steps
Call to confirm current location, day intake and whether temporary overnight service is still operating.
Attend the confirmed intake window and meet a Care Specialist.
Ask specifically for laundry, shower, clothing, phone/computer access or ID-document navigation.
Orange County
UNC Substance Treatment and Recovery (STAR)
Treatment
Outpatient substance-use care in Chapel Hill. Treatment planning can use abstinence or harm-reduction goals; the program can help identify an appropriate level of care.
1101 Weaver Dairy Road, Suite 102, Chapel Hill, NC 27514
Wake County residents experiencing food insecurity; individuals and families. One food box per household weekly.
Cost & access
Participant price is not explicitly stated on the reviewed pantry page; confirm.
Hours
Monday–Thursday from 8:30 a.m. until supplies or daily capacity run out; confirm current hours.
First referral steps
Call the pantry information line for current closures and distribution.
Attend curbside distribution early and provide requested household information.
Ask about pedestrian/no-phone access if needed and the next weekly visit.
Wake County
Wake County — utility bill assistance
Rent, utilities & vouchers
Screening for qualifying heating/cooling crises, seasonal LIEAP heating payments and limited water assistance. LIEAP is not emergency shutoff relief; all assistance depends on eligibility and funds.
Wake residents meeting program income/household rules. CIP requires a health-related or life-threatening heating/cooling crisis. Water assistance has additional service-area rules.
Cost & access
Application charges are not stated; confirm. Payments and funding are not guaranteed.
Call to identify the right program and mention any imminent disconnect.
Apply using official ePASS/application links or ask which HHS office accepts the application.
Complete the case-manager interview and provide requested bills and household/income documents.
Wake County
Wake County Housing Authority — housing vouchers
Rent, utilities & vouchers · Shelter & housing
Housing Choice Voucher guidance for qualifying very-low-income households. Ask about the authority’s jurisdiction and current applicant lists; this is not immediate shelter or a guaranteed grant.
Very-low-income eligible households; special voucher types have additional rules. Confirm whether this authority or Raleigh Housing Authority serves the relevant location.
Cost & access
Subsidy and rental contribution follow program rules; confirm application charges. No current opening is verified.
Hours
Confirm current intake hours and appointment requirements before traveling.
First referral steps
Call to check jurisdiction and which applicant lists currently accept applications.
Ask about income/household screening, documents and special voucher eligibility.
Keep application confirmation and contact details current; do not assume public-housing and voucher lists are the same.