Protects the people you support, and you.
County next steps
Orange · Durham · Wake · North Carolina · Adults 18+
Orange County
Orange County DSS
113 Mayo Street, Hillsborough; or 2501 Homestead Road, Chapel Hill
919-245-2800- Ask about adult Medicaid, Food and Nutrition Services, energy assistance, or another benefit you need.
- Confirm application options, required documents, interview arrangements, and any emergency processing.
- Use ePASS where available, keep confirmation, and agree on the next follow-up. Eligibility is assessed by the program.
Official source checked November 4, 2026. Confirm current hours, eligibility, costs, and availability directly.
Durham County
Durham County DSS
414 East Main Street, Durham, NC 27701
919-560-8000- Ask about adult Medicaid, Food and Nutrition Services, energy assistance, or another benefit you need.
- Confirm application options, required documents, interview arrangements, and any emergency processing.
- Use ePASS where available, keep confirmation, and agree on the next follow-up. Eligibility is assessed by the program.
Official source checked November 4, 2026. Confirm current hours, eligibility, costs, and availability directly.
Wake County
Wake Health & Human Services — Swinburne
220 Swinburne Street, Raleigh, NC 27610
919-212-7000- Ask about adult Medicaid, Food and Nutrition Services, energy assistance, or another benefit you need.
- Confirm application options, required documents, interview arrangements, and any emergency processing.
- Use ePASS where available, keep confirmation, and agree on the next follow-up. Eligibility is assessed by the program.
Official source checked November 4, 2026. Confirm current hours, eligibility, costs, and availability directly.
Key facts
- Follow your agency's policies on texting, social media, gifts, rides, and money.
- HIPAA: share only what's needed, with consent, through approved channels.
- Substance use records have extra protection (42 CFR Part 2).
- Mandated reporting in NC: anyone who suspects child abuse or neglect must report to county DSS. Suspected abuse of a disabled adult must also be reported to DSS.
- Duty to warn situations: talk with your supervisor right away.
- Know when to refer: medical emergencies, legal advice, and clinical treatment are outside the peer role.
Official sources
Last checked October 2026. Amounts and rules change, so confirm with the official source before sharing.