Every NC area has a Continuum of Care with Coordinated Entry: one front door to shelters, rapid rehousing, and supportive housing.
County next steps
Orange · Durham · Wake · North Carolina · Adults 18+
Orange County
Orange County Housing Helpline & Housing Department
300 West Tryon Street, third floor, Hillsborough; alternate office: 2501 Homestead Road, Chapel Hill
919-245-2655- Ask about housing-crisis screening, coordinated entry, or eviction diversion.
- Confirm which office handles the requested service and whether an appointment is needed.
- Ask about documentation and the next assessment; shelter, funding, and placement are not guaranteed.
Official source checked November 4, 2026. Confirm current hours, eligibility, costs, and availability directly.
Durham County
Entry Point Durham
414 East Main Street, Durham, NC 27701; confirm the current intake desk
984-287-8313- Call or visit and ask for Entry Point housing-crisis assessment.
- Confirm the current intake desk before traveling; published floor information differs.
- Ask about shelter and housing referrals; assessment does not guarantee a bed or placement.
Official source checked November 4, 2026. Confirm current hours, eligibility, costs, and availability directly.
Wake County
Oak City Cares — coordinated entry
1430 South Wilmington Street, Raleigh, NC 27603
984-344-9599- Call only to clarify current access arrangements; coordinated-entry referrals are made in person.
- Attend and sign in for care coordination; confirm current hours before traveling.
- Ask about shelter, street outreach, or prevention referrals. Oak City Cares is not a shelter or a direct rent-payment program.
Official source checked November 4, 2026. Confirm current hours, eligibility, costs, and availability directly.
Key facts
- Use the selected county’s housing or coordinated-entry contact to ask about shelters and emergency help.
- Rapid rehousing: short-term rent help and case management.
- Permanent supportive housing: long-term housing with services for people with disabilities who've been homeless a long time.
- NC Targeting Program and Key Program: affordable units set aside for people with disabilities, referred through local agencies.
- Transitions to Community Living (TCL) helps adults with serious mental illness live in the community.
- A shelter, a mission, or a friend's address can be used for mail, benefits, and voting. USPS General Delivery also works.
Official sources
- NC Coalition to End Homelessness (Continuum of Care lookup)
- NC DHHS: Transitions to Community Living
- HUD: Homeless assistance
Last checked October 2026. Amounts and rules change, so confirm with the official source before sharing.