People have a right to free interpreters for services that get federal funds.
County next steps
Orange · Durham · Wake · North Carolina · Adults 18+
Orange County
Orange County DSS
113 Mayo Street, Hillsborough; or 2501 Homestead Road, Chapel Hill
919-245-2800- Ask about adult Medicaid, Food and Nutrition Services, energy assistance, or another benefit you need.
- Confirm application options, required documents, interview arrangements, and any emergency processing.
- Use ePASS where available, keep confirmation, and agree on the next follow-up. Eligibility is assessed by the program.
Official source checked November 4, 2026. Confirm current hours, eligibility, costs, and availability directly.
Durham County
Durham County DSS
414 East Main Street, Durham, NC 27701
919-560-8000- Ask about adult Medicaid, Food and Nutrition Services, energy assistance, or another benefit you need.
- Confirm application options, required documents, interview arrangements, and any emergency processing.
- Use ePASS where available, keep confirmation, and agree on the next follow-up. Eligibility is assessed by the program.
Official source checked November 4, 2026. Confirm current hours, eligibility, costs, and availability directly.
Wake County
Wake Health & Human Services — Swinburne
220 Swinburne Street, Raleigh, NC 27610
919-212-7000- Ask about adult Medicaid, Food and Nutrition Services, energy assistance, or another benefit you need.
- Confirm application options, required documents, interview arrangements, and any emergency processing.
- Use ePASS where available, keep confirmation, and agree on the next follow-up. Eligibility is assessed by the program.
Official source checked November 4, 2026. Confirm current hours, eligibility, costs, and availability directly.
Key facts
- Ask the local agency about accessible communication, relay options, and qualified interpreters.
- NC Division of Services for the Deaf and Hard of Hearing has regional centers.
- Ask agencies for a free interpreter. Don't have kids interpret.
Official sources
Last checked October 2026. Amounts and rules change, so confirm with the official source before sharing.