Local housing authorities run vouchers and public housing. Tenants usually pay about 30% of their income for rent. Waitlists are often long or closed, so apply wherever lists are open.
County next steps
Orange · Durham · Wake · North Carolina · Adults 18+
Orange County
Orange County Housing Helpline & Housing Department
300 West Tryon Street, third floor, Hillsborough; alternate office: 2501 Homestead Road, Chapel Hill
919-245-2655- Ask about housing-crisis screening, coordinated entry, or eviction diversion.
- Confirm which office handles the requested service and whether an appointment is needed.
- Ask about documentation and the next assessment; shelter, funding, and placement are not guaranteed.
Official source checked November 4, 2026. Confirm current hours, eligibility, costs, and availability directly.
Durham County
Entry Point Durham
414 East Main Street, Durham, NC 27701; confirm the current intake desk
984-287-8313- Call or visit and ask for Entry Point housing-crisis assessment.
- Confirm the current intake desk before traveling; published floor information differs.
- Ask about shelter and housing referrals; assessment does not guarantee a bed or placement.
Official source checked November 4, 2026. Confirm current hours, eligibility, costs, and availability directly.
Wake County
Oak City Cares — coordinated entry
1430 South Wilmington Street, Raleigh, NC 27603
984-344-9599- Call only to clarify current access arrangements; coordinated-entry referrals are made in person.
- Attend and sign in for care coordination; confirm current hours before traveling.
- Ask about shelter, street outreach, or prevention referrals. Oak City Cares is not a shelter or a direct rent-payment program.
Official source checked November 4, 2026. Confirm current hours, eligibility, costs, and availability directly.
Key facts
- Mainstream and Non-Elderly Disabled (NED) vouchers are for people with disabilities.
- People with disabilities can ask for reasonable accommodations at any step.
- Some criminal records can lead to denial, but PHAs must look at each person. Ask about the appeal (informal hearing).
Step by step
- Find local public housing agencies (PHAs) on HUD's site and check which waitlists are open.
- Apply to several. Keep the confirmation and update the address with each PHA.
- Ask about preferences (like disability, homelessness, or local residency) that can move someone up the list.
- Respond fast to any letter, or the person may be dropped from the list.
Official sources
Last checked October 2026. Amounts and rules change, so confirm with the official source before sharing.